In New York City, late at night, Jennifer woke up and couldn’t go back to sleep. She decided to go into the kitchen to get a bottle of cold water and a small snack. When she reached for the keypad above her nightstand to turn the light on, she accidentally pushed the “panic” button. The lights flashed on and off and music started playing, and just as quickly, her husband shot out of bed. They fumbled to get everything turned back off, but this wasn’t the first time either of them had made that mistake.
Meanwhile, in Aspen, Chase was just getting out of bed in his hotel room. He was meeting some friends for a day on the slopes and had just enough time to get ready. His home not having an automation system, he was less than familiar with how they worked. The twenty extra minutes it took him to figure out how to turn everything on and then off again unfortunately made him late meeting his friends.
Regrettably, these types of issues occurred for automation users across the board—which is precisely why Vantage took the initiative to find out what they could do to solve the problem. After hiring a team to do ethnographic research and spending many man hours conceiving a new and better system, the Vantage team invented Equinox.
Just as the users requested, Equinox is a smart and simple system that the end user can play with. This is to say, instead of having a dealer come out to make changes to the system, the system allows the end user to make her own modifications. Now, Jennifer’s lights come on at 15% automatically when she waves her hand across her Equinox touchscreen during the night, because she’s created the programming to do so. She doesn’t have to worry about finding the right button to push to make her way to the kitchen. At the same time, the hotel staff has noticed a huge decline in the number of guests complaining about not knowing how to effectively use their room’s system. In fact, many guests let the hotel know how much fun they had using the familiar Equinox touchscreen.
Users of automation systems should be ready for the evolution that is beginning to take place. A new generation that puts total control in the hands of the user—the transition to the familiar and workable systems Vantage provides will totally change the idea of automation.